Privacy Policy
Privacy Policy
A. Introduction
The privacy of visitors to our website is very important to us, and we are committed to protecting it. This policy details what we do with your personal information. By consenting to our use of cookies in accordance with this policy during your first visit to our website, you allow us to use cookies each time you visit our site.
B. Collecting Personal Information
The following types of personal information may be collected, stored, and used:
Information about your computer, including your IP address, geographical location, browser type and version, and operating system; Information about your visits and use of this website, including the referring source, duration of visit, page views, and website navigation paths; Information such as your email address that you provide when registering with our website; Information you enter when creating a profile on our website, such as your name, profile picture, gender, date of birth, relationship status, interests and hobbies, educational background, and employment details; Information such as your name and email address, which you enter to subscribe to our emails and/or newsletters; Information you enter when using the services on our website; Information generated while using our site, including when, how often, and under what circumstances you use it; Information related to purchases you make, services you use, or transactions carried out through our site, including your first name, address, and email address; Information you post on our website intending it to be published on the internet, including your username, profile pictures, and content of your posts; Information contained in any communication you send us by email or through our website, including content and metadata; Any other personal information you send us. AChatOnline commits not to disclose the above-listed information. Conversations with your consultant/coach are protected by professional confidentiality. AChatOnline does not have access to this information.
C. Using Your Personal Information
Personal information submitted to us through our website will be used for purposes specified in this policy or relevant website pages. We may use your personal information to:
Administer our website and business; Personalize our website for you; Enable your use of services offered on our website; Provide you services purchased through our website; Send you statements, invoices, payment reminders, and collect payments from you; Send you non-marketing commercial communications; Send you email notifications you have specifically requested; Send you our email newsletter if requested (you can inform us at any time if you no longer wish to receive the newsletter); Send you marketing communications related to our business; Handle inquiries and complaints made by or about you concerning our website; Maintain website security and prevent fraud; Verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website's private messaging service); Without your explicit consent, we will not provide your personal information to third parties for direct marketing by them or other third parties.
D. Disclosing Your Personal Information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
To the extent required by law; In connection with any ongoing or prospective legal proceedings; To establish, exercise, or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction); To any person we reasonably believe may apply to a court or other competent authority for disclosure of personal information if, in our reasonable opinion, such court or authority would be likely to order disclosure of that personal information. Except as provided in this policy, we will not provide your personal information to third parties.
E. International Data Transfers
Information we collect may be stored but will not be transferred to other countries where we operate.
F. Retaining Your Personal Information
This section F details our data retention policies and procedures, designed to ensure compliance with our legal obligations concerning the retention and deletion of personal information. Personal information we process for any purpose shall not be kept longer than necessary for that purpose or those purposes. Notwithstanding other provisions of this section F, we will retain documents (including electronic documents) containing personal data: To the extent required by law; If we believe the documents may be relevant to ongoing or potential legal proceedings; To establish, exercise, or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction).
G. Security of Your Personal Information
We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We will store all personal information you provide on secure servers (protected by password and firewall). All electronic financial transactions through our website will be protected by encryption technology. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping the password you use to access our website confidential; we will not ask for your password (except when logging in to our website).
H. Amendments
We may occasionally update this policy by publishing a new version on our website. You should check this page regularly to ensure you understand any changes to this policy. We may notify you of changes by email or through our website's private messaging system.
I. Your Rights
You may request that we provide you with any personal information we hold about you; the transfer of such information will be subject to the following conditions: Providing sufficient evidence of your identity. We may withhold personal information that you request to the extent permitted by law.
Your data will not be used for marketing purposes.
J. Third-Party Websites
Our website contains hyperlinks to third-party websites and information about them. We have no control over these sites and are not responsible for their privacy policies and practices.
K. Updating Information
Please inform us if the personal information we hold about you needs to be corrected or updated.
L. Cookies
Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be "persistent" or "session": a persistent cookie will be stored by the browser and remain valid until its set expiration date unless deleted by the user; a session cookie expires at the end of the user session when the browser is closed. Cookies typically do not contain personally identifiable information, but personal information we store about you may be linked to information stored and obtained from cookies.
We use Google Analytics and Adwords on our website to recognize a computer, track users during navigation, enable use of a shopping cart, improve website usability, analyze website use, administer the site, prevent fraud, enhance security, personalize the site, and deliver targeted ads.
Most browsers allow you to refuse or accept cookies. Blocking cookies negatively impacts many websites' usability, including ours.